Knowledge Base

Search for a guide, open a section, or jump to a specific question.

What is the waiting room and why is it needed

The waiting room is a special online space before the lesson starts, where students join in advance using a permanent link. It helps organize the start of lessons and avoid confusion: students automatically enter the waiting room even if the coach hasn't started the lesson yet.

How a coach uses the waiting room

1Open the waiting room

Go to the 'Waiting Room' section in your coach interface — you will see a list of students who have joined through their links.

Open the waiting room
Open the waiting room
2Track students in the waiting room

You can see which students have connected and are awaiting the lesson. This makes it easy to begin when most students are ready.

How the waiting room works for students

1Enter the waiting room link

The student joins the waiting room via their permanent link before the lesson begins.

Enter the waiting room link
Enter the waiting room link
2Automatic redirect to the lesson

When the coach starts the online lesson, all students in the waiting room are automatically sent to the lesson.

Students are redirected from the waiting room to the lesson automatically: when the coach starts, no extra steps are needed from the students.

FAQ

What if a student is not redirected to the lesson?

Check the internet connection and refresh the waiting room page. If the issue persists, contact support.

Can the same link be used for all lessons?

Yes, the waiting room link stays the same for each student.

Waiting Room
5